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Commercial Servicing

  

Commercial

PHH Mortgage has been servicing commercial loans for over 25 years. With our proven track record in the commercial mortgage industry, PHH manages performing and non-performing loans to maximize the value of our clients' real estate investments with a nationwide property mix of Industrial, Retail, Multifamily, Mixed Use, Single Family Rental, Fix-n-Flip and Bridge Loan assets.

Keep scrolling to learn more about PHH Commercial Servicing or contact Sabrina Dean-Bass, Director of Commercial Enterprise Sales, at (979) 997-5512 or sabrina.dean-bass@mortgagefamily.com for more information. 

Properties for Sale

Properties for Sale

 

Why choose PHH as your Commercial Subservicer?

If you are a commercial lender, investor or bank your loans should be serviced by PHH. Find out why! Sabrina Dean-Bass, Director of Commercial Enterprise Sales, talks about our commercial servicing team and the benefits they can provide your organization including technology, infrastructure, scale and financial resources.

Small Balance Commercial Servicing

We approach servicing your loan investments with the same level of diligence, and expertise as we manage our own. A seasoned, tenured staff, state-of-the-art technology, broad experience, and proven best practices make PHH a servicer of choice in all aspects of small balance commercial portfolio management.

We employ the following when managing a small balance portfolio:

Leverage our expertise
  • Leverage our expertise next icon 1 Rated Primary & Special Servicer for more than 20 years (S&P and Fitch)
  • Leverage our expertise next icon 2 Staff average tenure: >25 years in commercial real estate industry
  • Leverage our expertise next icon 3 Onsite MAI certified commercial appraiser
  • Leverage our expertise next icon 4 Bridge Loan, Fix-n-Flip with draw administration
  • Leverage our expertise next icon 6 Environmental consultant – remediation project management
Key Differentiators
  • Key Differentiators next icon 1 Engaged securitization partner
  • Key Differentiators next icon 2 Single Point of Contact (SPOC) assigned to each borrower and client relationship
  • Key Differentiators next icon 3 Recapture unit dedicated to protecting your book against runoff
  • Key Differentiators next icon 4 Investor administration: participations, warehouse lines
  • Key Differentiators next icon 5 Experts in maximizing returns on investments for performing and NPL portfolios
  • Key Differentiators next icon 6 Real-time information, served digitally via web and mobile apps
  • Key Differentiators next icon 7 Bankruptcy/Foreclosure/REO Management and Disposition
Benefits of working with PHH Mortgage
  • Benefits of working with PHH Mortgage next icon 1 Subservicing personalized for your brand and customer base
  • Benefits of working with PHH Mortgage next icon 2 Dedicated support team committed to providing exceptional service
  • Benefits of working with PHH Mortgage next icon 3 High-touch commercial asset management and default expertise
  • Benefits of working with PHH Mortgage next icon 4 Potential to reduce monthly servicing costs by 20-40%+
  • Benefits of working with PHH Mortgage next icon 5 Seamless transition: transfer to PHH in 60-90 days
Risk and Compliance Infrastructure
  • Risk and Compliance Infrastructure next icon 1 Dedicated commercial legal and compliance advisory support team
  • Risk and Compliance Infrastructure next icon 2 70% fewer complaints than Top 25 servicers
  • Risk and Compliance Infrastructure next icon 3 UCC Monitoring and Administration