Portfolio Retention

Managing your MSRs can be a drag on your overall performance: servicing loans distracts you from your loan originations and adds back office staffing and processing costs. Your MSRs may also be impacting your lines of credit and reducing the amount you can lend to borrowers.

PHH is here to maximize the performance of your MSR-held loans, minimize your losses and add duration to your MSRs through our portfolio retention capabilities. We leverage our resources, staff, processes and technology to support and protect serviced, subserviced and externally serviced borrowers.

Our unique, industry-leading regulatory and investor-compliant platform:

• Industry-leading regulatory
• Increases the return on your MSR investment
• Offers you a dedicated team focused on service and conversion through both outbound and inbound activity
• Keeps you informed through regularly distributed analytics 
• Provides your borrowers with consistent, analytics-based communications to help engage them and create more business opportunities for you