Subservicing Part 1: Responsiveness

When choosing a subservicing partner, you want a team who is responsive to both the client and the customer. In the first of a multi-part series on subservicing, hear Chris Sabbe, SVP of Enterprise Sales, talk about why responsiveness is so important and the steps PHH takes to ensure we are exceeding the expectations of our clients.

Subservicing Part 2: Pricing

Learn how the industry prices subservicing and how PHH simplifies the number for our clients so they make sense. 

Work with a partner as focused on service as you are

Reduce your mortgage business costs without impacting how you serve your borrowers

You have two primary business goals: provide your borrowers with superior customer service that fosters lasting relationships and drives retention, and manage the ongoing costs of maintaining that level of service. How do you remain competitive and keep your expenses down while managing compliance, taxes and oversight?

Turn to PHH Mortgage, an industry leader in residential servicing and portfolio retention services.

We have the experience and expertise to help you meet your business goals, stay ahead of the competition and satisfy your borrowers’ needs without exceeding your annual budget. You can look to us for all of your subservicing needs:

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Customer service that focuses on helping you maintain and retain your relationships
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End-to-end compliance and regulatory management that taps into our substantial systems
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Corporate governance and oversight that reduces your program management burden
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Full lifecycle management that follows every loan from onboarding to REO management

With our industry-unique portfolio retention capabilities, we are able to offer MSR owners retention services through Portfolio Retention

PHH was recognized with top honors from the GSEs this year: